Fertility differential among women
Published by
Academic Research
Summary
Research on fertility differential among women in Hong local government of Adamawa state Nigeria.
About
Experienced professional with a proven track record in driving operational efficiency, enhancing customer satisfaction, and managing key partnerships across diverse sectors including healthcare, finance, and non-profit. Adept at leveraging strong leadership, team building, and communication skills to achieve organizational goals and foster growth. Committed to contributing high-impact solutions and expertise in dynamic environments.
Work
NSIA -Medserve Nguru Diagnostic centre
|Patient experience officer
Nguru, Yobe State, Nigeria
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Summary
Enhanced patient experience at the diagnostic center, ensuring high standards of customer service and satisfaction at NSIA -Medserve Nguru Diagnostic centre.
Highlights
Managed and optimized the patient experience within the diagnostic center, contributing to improved satisfaction scores.
Addressed patient inquiries and concerns, resolving issues promptly and professionally to ensure positive interactions.
Implemented best practices in customer service, creating a welcoming and supportive environment for all patients.
First Bank of Nigeria
|Ambassador (first monies) Partner
Adamawa state, Adamawa state, Nigeria
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Summary
Served as an Ambassador and Partner, facilitating merchant and agent onboarding and resolving transaction-related issues for First Monies services at First Bank of Nigeria.
Highlights
Successfully onboarded new merchants and agents, growing the user base and expanding the reach of First Monies financial services.
Addressed and resolved transaction and service-related issues for partners, maintaining high levels of customer satisfaction and trust.
Cultivated strong partnerships, ensuring seamless integration and efficient operation of First Monies services within the network.
The Timothy initiative international
|Zonal Leader
North east Nigeria, North east Nigeria, Nigeria
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Summary
Provided strategic leadership as Zonal Leader for North East Nigeria, fostering partnerships and driving regional initiatives for The Timothy initiative international.
Highlights
Led zonal operations across North East Nigeria, guiding strategic initiatives and ensuring alignment with organizational goals.
Developed and maintained key partnerships within the zone, enhancing collaborative efforts and community engagement.
Provided leadership and mentorship to regional teams, fostering a productive and results-oriented work environment.
Smart cash payment service bank
|Area Development manager (partner)
Adamawa state, Adamawa state, Nigeria
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Summary
Managed area development, driving agent and merchant acquisition, account management, and training to expand payment service reach for Smart cash payment service bank.
Highlights
Spearheaded the onboarding of new agents and merchants, significantly expanding the network for smart cash payment services.
Managed a portfolio of agent and merchant accounts, ensuring operational efficiency and fostering strong business relationships.
Delivered targeted training programs to agents and merchants, enhancing their product knowledge and improving customer service delivery.
Reliance Heath HMO
|Providers operations
Adamawa state, Adamawa state, Nigeria
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Summary
Led provider operations, overseeing onboarding, quality assurance, and training to enhance service delivery and customer satisfaction for Reliance Heath HMO.
Highlights
Streamlined provider onboarding processes, ensuring compliance with partnership standards and improving overall operational efficiency.
Conducted comprehensive training sessions for providers on claims portal usage, reducing errors and enhancing user adoption across the network.
Managed customer service inquiries related to provider operations, achieving high satisfaction rates through effective issue resolution and support.
Volunteer
ZOA (NGO)
|Volunteer
Yola, Adamawa State, Nigeria
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Summary
Volunteered at an NGO, focusing on youth development and community impact.
Highlights
Contributed to various NGO initiatives, supporting community programs and outreach efforts.
Engaged in teaching and mentoring young people, fostering their development and positive community impact.
Community Support Group
|Volunteer
Yola, Adamawa State, Nigeria
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Summary
Volunteered in a community support group, providing assistance and fostering a supportive environment for survivors.
Highlights
Facilitated monthly gatherings for afflicted survivors, providing a platform for support and community building.
Contributed to creating a safe and empathetic environment for individuals in need.
Education
Modibbo Adama university yola
Yola, Adamawa State, Nigeria
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MSc
Population studies
Food security Academy Abuja
Abuja, FCT, Nigeria
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Certificate of proficiency
Food Security
Grade: Second class upper
University of Maiduguri
Maiduguri, Borno State, Nigeria
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BSc.
Geography
Grade: Second class lower division/3.18
MBH computer academy Maiduguri
Maiduguri, Borno State, Nigeria
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Diploma
Computer science
Grade: 4.0
Government secondary school Hong
Hong, Adamawa State, Nigeria
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High School Diploma
Senior school certificate examination
Grade: Pass
Awards
National Youth Service Corps
Awarded By
Government of Nigeria
Completed mandatory national service for Nigerian graduates.
Nigeria Corpers Fellowship
Awarded By
Nigeria Corpers Fellowship
Affiliation with a national fellowship for youth corps members.
National Drug Law Enforcement Agency Program
Awarded By
National Drug Law Enforcement Agency
Participation or affiliation with programs related to the National Drug Law Enforcement Agency.
Publications
Languages
English
Hausa
Kilba
Skills
Team Building
Collaboration, Team Leadership.
Problem Solving
Conflict Resolution, Issue Resolution.
Decision Making
Strategic Planning, Critical Thinking.
Computer Work
Computer Literacy, Data Entry, Office Software.
Customer Service
Client Relations, Relationship Management, Patient Experience.
Management
Supervisory Experience, Operational Management.
Communication
Written Communication, Verbal Communication, Interpersonal Skills, Liaison, Report Writing.
Financial Management
Budgeting, Grant Management.
Training & Development
Capacity Building, Mentorship.
Project Management
Donor-Funded Projects, Project Coordination.
Adaptability
Working in Difficult Conditions, Diverse Teams, Conflict Zones.
Interests
Football
Watching football.
References
Sylvia Ogonna
Manager, Reliance Heath HMO | sylvia@reliancehmo.com | 0903 352 7573
Habila Ishaku
Officer, ZOA (NGO) | +234 708 425 2608
Idris Alhassan
Manager first monies, First Bank | +234 806 319 6214
Projects
Fertility differential among women in Hong local government Adamawa state
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Summary
Comprehensive research project focusing on the factors influencing fertility differential among women in Hong local government, Adamawa State, Nigeria.